Comité Asesor de Cambios (CAB / RFC)

Comité Asesor de Cambios (CAB / ITIL Change Board)

Evaluación rigurosa de riesgo, planes de reversión (rollback) obligatorios y aprobación de ventanas de mantenimiento.

RFC-208Tipo: normalRiesgo: highCliente: FinTech Global • CI: srv-db-prod-01 (Aurora)

Upgrade Production Aurora PostgreSQL from v15.4 to v16.2

Critical security patch fixes CVE-2024-4317 and delivers 25% query planning speedup on JSONB partitions.

RFC-209Tipo: emergencyRiesgo: criticalCliente: Acme Corp • CI: fw-core-datacenter

Emergency Palo Alto PAN-OS Zero-Day Vulnerability Hotfix

CISA KEV active exploitation catalog bulletin requires patching remote code execution flaw within 12 hours.

RFC-210Tipo: standardRiesgo: lowCliente: Zenith Logistics • CI: vpc-transit-gw-01

Standard DNS CNAME addition for Marketing Subdomain

Pre-approved standard ITIL template for CloudFront distribution vanity alias.

Cronómetro HaloPSA / Clockify
00:42:00
42m reales → 45m facturables
Quantum de 15 min (HaloPSA)